Terms and Conditions

Effective Date: [Insert date]
Business Name: Encore Biomedicals Pvt. Ltd
Registered Office: Plot No. R-548, 3rd Floor, TTC Industrial Area, Road No.16, MIDC Rabale, Navi Mumbai, Maharashtra, India — 400701
Contact: support@encorebiomedicals.com • +91 91368 84688

Welcome to Encore Biomedicals! By accessing or using our website (https://encorebiomedicals.myshopify.com/), you agree to these Terms and Conditions (“Terms”). Please read them carefully before placing an order. If you do not agree with any part of these Terms, please do not use our website. 

1. Definitions
“Buyer”, “you”, “your” refers to the user visiting or placing an order.
“We”, “us”, “our” refers to Encore Biomedicals Pvt. Ltd.

2. Ordering & Acceptance
By placing an order with us, you make an offer to purchase products. All orders are subject to acceptance by us, and we may refuse any order without liability.

3. Product Information
We strive to be accurate but do not guarantee descriptions, pricing, or product images are error-free. Products for sale include but are not limited to diagnostic kits, medical analyzers, reagents, consumables, and biomedical test devices.

Important: Some products may be regulated in certain jurisdictions. You are responsible for ensuring compliance with local laws before purchase. 

4. Pricing & Payment
* All prices are in Indian Rupees (₹) unless otherwise stated.
* We accept major credit/debit cards and available payment methods supported by Shopify Payments.
* Prices and availability are subject to change without notice.

5. Shipping & Delivery
* Orders are shipped as per our Shipping Policy (linked separately).
* Delivery timelines are estimates and not guaranteed.

6. Returns, Refunds & Cancellations
* Return and refund requests must follow the terms in our Refund and Return Policy (linked separately).
* Diagnostic products that are opened, used, or consumed generally cannot be returned due to safety and hygiene reasons, unless defective.

7. Warranty & Liability
* Products are warranted only to the extent, and for the period, provided by the manufacturer.
* We disclaim all other warranties to the fullest extent allowed by law.
* Our total liability for any claim relating to a purchase shall not exceed the purchase price.

8. Intellectual Property
All content on this website, including logos, text, images, graphics, and product descriptions, is owned by or licensed to us and protected by intellectual property laws.

9. Privacy & Data Protection
Your use of personal data is governed by our Privacy Policy (linked separately). By using this site, you agree we can collect and use your information as described. 

10. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Maharashtra, India.